Refund and Returns Policy
If you determine that the product you received is defective or doesn’t meet your expectations, please yontact us via , mail, phone during customer service working hours
weekdays 8 am – 4 pm
We will inform you about the status of your return request based on your returns description:
- if the product can be exchanged
- if you are entitled to a refund
- if the product needs to be taken to the official repair shop
You can exchange any product purchased through the web store for a new one or return it with a refund within 15 days of receiving the product at your address.if the pe
All returns and refund policies can be found in our General Terms and Conditions.

Matins LTD
Street Nikola Neidhardta 18
10360 Sesvete, Hrvatska

+385 1 2063 879

matins@matins.hr