Refund and Returns Policy

If you determine that the product you received is defective or doesn’t meet your expectations, please yontact us via  , mail, phone during customer service  working hours

weekdays 8 am – 4 pm

We will inform you about the status of your return request based on your returns description:

• if the product can be exchanged
• if you are entitled to a refund
• if the product needs to be taken to the official repair shop

You can exchange any product purchased through the web store for a new one or return it with a refund within 15 days of receiving the product at your address.if the pe

All returns and refund policies can be found in our General Terms and Conditions.